Terms of Service - inOneCar

inOneCar.com TERMS AND CONDITIONS

Last updated: April 2025

§1 [Subject of the Regulations]

These regulations constitute the regulations within the meaning of Article 8 of the Act of 18 July 2002 on the provision of electronic services.

The Regulations define the terms of use of the inOneCar mobile application for the purpose of shared commuting to work.

In particular, the Regulations specify:

the types and scope of services provided electronically,
the conditions for the provision of electronic services, including:

the technical requirements necessary for cooperation with the ICT system used by the Service Provider,
the prohibition of providing unlawful content by the Service Recipient,

the terms of conclusion and termination of agreements for the provision of electronic services,
the complaint procedure,
the rights and obligations of application users as well as the rights and obligations of the Service Provider.

§2 [Definitions]

Whenever these Regulations refer to:

Service Provider – it shall mean inOneCar.com spółka z ograniczoną odpowiedzialnością (limited liability company) with its registered office in Oleśnica (address: ul. Wrocławska 42, 56–400 Oleśnica), entered into the Register of Entrepreneurs of the National Court Register under number 0000451895, NIP: 9112006834, REGON: 022075110, being the owner and provider of the application and the service.
Application – means the mobile application named inOneCar, owned and operated by the Service Provider under the terms set out in these Regulations.
Service – means a service within the meaning of the Act of 18 July 2002 on the provision of electronic services, consisting in the provision of access to the Application by the Service Provider.
Agreement – means the agreement for the provision of electronic services regarding the functionalities of the Application, concluded between the Service Provider and the Service Recipient.
Service Recipient – means a client (company) who has concluded an Agreement with the Service Provider and, on its basis, pays for the Service, providing its employees (Users) with access to the Application.
User – means a natural person with full legal capacity who, by accepting these Regulations and installing the Application, has obtained access to the Service.
Login – means the identifier created by the User (e.g., email address) used to access the Application.
Password – means the string of characters created and used by the User to secure access to the Application.
Regulations – means this document governing the rules of providing electronic services within the Application, together with its annexes.
Price List – means the price offer for the functionalities of the Application as part of the Agreement with the Service Recipient.
Subscription Fee – means the fee for providing the Service during the Subscription Period, to be paid by the Service Recipient in accordance with the Price List or individual arrangements.
Additional Fee – means the individually agreed fee for additional functionalities of the Application made available at the request of the Service Recipient.
Subscription Period – means a period of 12 calendar months for which the Agreement has been concluded.
VAT Invoice – means the invoice issued in accordance with the provisions of the Act on value-added tax.

§3 [Technical Requirements]

To use the Application, a mobile device (smartphone) with Android (minimum version 7.0) or iOS (minimum version 13.0), Internet access, and the current version of the Application downloaded from the official store (Google Play or App Store) is required.
An active email address is required. Only one user account may be assigned to one email address.
The Service Provider recommends using up-to-date system software and security measures (e.g., antivirus, firewall).
The User is responsible for ensuring and maintaining appropriate technical means at their own expense.
The inOneCar Application is provided free of charge under a freeware model.

§4 [Conclusion and Termination of the Agreement]

The Agreement for the provision of the Service is concluded between the Service Provider and the Service Recipient for a fixed term in accordance with the provisions of the Agreement.
After termination of the Agreement, no further fees are charged, and access to the Service may be disabled as set out in the Agreement.
The Service Provider grants access to the Application to the Users designated by the Service Recipient in accordance with the concluded Agreement.
The User may terminate use of the Application at any time by deleting their account.
The Service Provider may terminate the Agreement with immediate effect if the Service Recipient fails to pay a VAT Invoice after a prior request for payment.

§5 [Use of the Application by the User]

Use of the Application is possible after the User registers and accepts the Regulations.
During registration, the User provides the data necessary for the provision of the Service, in particular: name and surname, email address, and mobile phone number.
The User must update the data referred to above in the event of any changes.
Access to the Application is protected by a password. The User must keep the password confidential and not disclose it to third parties.
The User agrees to use the Application in accordance with applicable law, good practices, and these Regulations.
The User bears full responsibility for the data entered and the content published in the Application.
A User who is a driver offering rides must hold a valid driving licence, valid third-party liability insurance, and a vehicle approved for road use.
It is forbidden to:

publish offensive or illegal content,
use the Application for advertising or commercial purposes without the Service Provider’s consent,
engage in actions that disrupt the Application or are burdensome for other users,
violate the rights of third parties.

§6 [Application Functionality]

The inOneCar Application offers Users the following functionalities:

planning and adding rides,
booking seats and managing one’s rides,
editing planned rides,
automatic search for routes matching location and schedule,
real-time driver location tracking (with their consent),
text message exchange within the Application (chat),
management of the user profile.

Google Maps are used within the Application. Technical support and user instructions are available in the Application and on the Service Provider’s website.

§7 [Liability of the Service Provider and the Service Recipient]

The Service Provider makes every effort to ensure proper and uninterrupted operation of the Application. However, it is not liable for:

disruptions caused by force majeure,
technical interruptions due to maintenance or system upgrades,
malfunction of the Application caused by technical incompatibility on the User’s side,
consequences of the User disclosing access data to third parties,
actions of Users contrary to law or these Regulations.
The Service Provider and the Service Recipient are not liable for any damages arising from rides organized through the Application, including, in particular, for: personal or property damages resulting from traffic accidents, delays in arriving at the workplace, or damages caused by ride participants.
civil and criminal liability for any road events lies with the User – the vehicle driver – in accordance with the provisions of the Civil Code of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended) and the Road Traffic Law of 20 June 1997 (Journal of Laws 1997 No. 98, item 602, as amended).
Users of the Application organize rides at their own risk and responsibility.
The Service Provider and the Service Recipient do not provide insurance for ride participants. The User should independently ensure the coverage of their vehicle’s OC/AC/NW insurance policy.

§8 [Access to the Service]

The Service Provider strives to ensure uninterrupted operation of the Application. Technical interruptions may occur for reasons beyond its control and will be communicated in advance.

The Service Provider strives to make them as short as possible and scheduled outside working hours.

§9 [Fees]

Use of the Service by the Service Recipient within the Application is subject to payment by the Service Recipient.
Detailed information about the amount of Subscription Fees is determined individually in the Agreement concluded between the Service Provider and the Service Recipient.
Subscription Fees must be paid within the term specified in the Agreement.
The Subscription Fee shall be paid to the Service Provider’s business account indicated on the VAT Invoice.
The Service Provider and the Service Recipient may agree individually on Additional Fees for extra functionalities made available to Users at the Service Recipient’s request.
End Users do not bear any costs of using the Application – all financial obligations arise from agreements concluded between the Service Provider and the Service Recipient.

§10 [Privacy]

Privacy matters are regulated by the Privacy Policy available in the inOneCar mobile application.

The Privacy Policy defines the rules for collecting, processing, and storing Users’ personal data.

§11 [Intellectual Property Rights Protection]

The content and elements of the Application, including the graphic layout, text, software, trademarks, and databases, are protected by copyright and other applicable laws. All rights to these elements belong to the Service Provider or its licensors.

The User has the right to use the Application only within its functionality and intended purpose.

It is prohibited to copy, modify, distribute, publish, reproduce the source code, decompile, or otherwise interfere with the Application without prior written consent of the Service Provider.

Any infringement of copyright may result in civil and criminal liability.

§12 [Complaints]

Complaints may be submitted:

in writing to: inOneCar.com sp. z o.o., ul. Wrocławska 42, 56-400 Oleśnica, with the note “Complaint”, or
electronically to: kontakt@inonecar.com

The complaint must include a description of the incident forming the basis of the complaint and data enabling the identification of the User or the Service Recipient.

The Service Provider will handle the complaint within 14 working days of receipt.

If the complaint is incomplete, the Service Provider may request supplementation.

The response to the complaint will be sent to the email address from which the complaint was submitted, unless another preferred contact address is provided.

§13 [Final Provisions]

The Regulations are available in the Application and at www.inonecar.com/help/terms.

Changes to the Regulations will be communicated 14 days in advance. Users will be informed through the Application or by email.

The User may stop using the Application at any time if they do not accept the new terms of the Regulations.

All disputes arising from or related to these Regulations will be resolved by a competent common court according to Polish law.

The Regulations are addressed to Users who are employees of companies being Service Recipients.

The User does not conclude an agreement with the Service Provider and does not bear any costs associated with using the Application – all financial obligations are settled directly by the Service Recipient under a separate Agreement.

The Service Provider reserves the right to introduce changes to the functionalities of the Application, provided they do not significantly affect the scope of the Service provided.

In case of discrepancies between the Polish and English versions, the Polish version shall prevail.

These Regulations are effective as of 23 March 2016 (including updates as of April 2025).